Frequently Asked Questions

Riley Deals is an independent retailer specializing in high-quality pet products, including dog toys, bins, and accessories. We offer a curated selection of items from well-known brands at competitive prices.

Yes. We are committed to selling genuine products. Our inventory is sourced from trusted suppliers, including authorized distributors, liquidation channels, and overstock partners. All items are inspected for quality before being listed.

No. Riley Deals is not directly affiliated with or endorsed by the brands listed on our site unless explicitly stated. All brand names and logos are used for identification purposes only.

Not always. As an independent reseller, some of our products may not be eligible for manufacturer warranty support. Please refer to the product description for warranty availability or contact us to verify.

Most of our products are new, open-box, or overstock items in excellent condition. We clearly describe the condition of each product on its individual listing page.

Yes, we accept returns on eligible items within a specified return window. Please refer to our Return Policy for full details, including conditions and timelines.

Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your delivery status using the provided link.

We accept major credit/debit cards (Visa, MasterCard, Amex, Discover), PayPal, Apple Pay, Google Pay, and Buy Now, Pay Later options on select orders.

Yes. Applicable sales tax is calculated based on your shipping address and will be shown during checkout.

Currently, we only ship within the United States. We may expand to international shipping in the future—stay tuned by subscribing to our newsletter!